Before reporting such non-compliance, please make sure the license holder is not operating under multiple licenses, allowing the legal operation in the above regions.Ģ. It is the responsibility of the licensee to be familiar with the local laws and requirements for the territories which they intend to offer their services. On two occasions, Tsars have omitted to mention the obligation you have with 'Antillephone N.V.', the body that grants license to Tsars, in relation to his duties as a licensed company: I understand that this exchange of emails cannot last forever, so if I get a negative response to the return of my deposits, I will have to activate the necessary mechanisms to continue with such a claim.Īs I said, this is what I would like to point out:ġ. Again, I feel obliged to point out some elements of the email received. Good afternoon and thank you very much for your reply.
Please find attached the last message I sent to 20 days ago, still no reply: My aim is to be able to contact the casino in question and resolve this matter, thank you. I have tried to gather as much information as possible so that it can be accepted. A few months ago I tried to publish this complaint, without success. If your government cannot enforce its restrictions there's no chance we can. Tsars Casino - TERMS AND CONDITIONS Rulingĭeclined - We do not pursue refund of losses based on lack of license.